Configuration

SIP user configuration for Mitel One

The MiVoice Office 400 PBX needs to be programmed to add all users who will be able to access CloudLink applications such as the Mitel One mobile application. For more information, see Add CloudLink App Users section in Configure MiVO400 on Standalone Platform.

Direct/Indirect media switching VoIP calls

 

Direct Switching

When direct switching is enabled, the use of DSP resources is not required for connections between IP devices.

Indirect Switching

When indirect switching is enabled, connections between IP and non-IP endpoints are made via an IP media gateway. This is carried out by the integrated standard media switch that switches VoIP channels for call connections in the IP network. The Standard Media Switch uses DSP resources for the real-time processing of the call data. VoIP channels are always required between IP and non-IP endpoints; for example, for internal connections between a SIP/IP phone and a digital system phone or an external user routed to the internal Voice Mail System via an SIP network interface. If indirect switching is enabled for SIP Devices/SIP Trunk, media will always be routed over PBX, using 2 DSP Channels, even when direct switching is possible.

For more information, see MiVoice Office 400 documentation.

Testing Environment Minimum Releases MiVoice Office 400 CloudLink Gateway Maximum Mitel One Users Maximum Simultaneous Call (Direct Switching) Maximum Simultaneous Call (Indirect Switching)

SMBC - Internal CloudLink Gateway

6.3 or later

SMBC

Embedded in SMBC

50

  • 25 Mitel One to Mitel One
  • 50 Mitel One to Internal
  • 50 Mitel One to PSTN
  • 16 Mitel One to Mitel One(GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)
  • 15 Mitel One to Mitel One
  • 15 Mitel One to Internal
  • 15 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)

Mitel 470 - External CloudLink Gateway

6.3 or later

Physical Mitel 470

CloudLink Gateway

300

  • 25 Mitel One to Mitel One
  • 50 Mitel One to Internal
  • 50 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)
  • 25 Mitel One to Mitel One
  • 50 Mitel One to Internal
  • 50 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)

Virtual Appliance - Virtualized CloudLink Gateway

6.3 or later

Virtual Appliance

OVA

300

Default appliance with 1 core CPU and 2GB RAM

  • 25 Mitel One to Mitel One
  • 50 Mitel One to Internal
  • 50 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One(GSM)
Default appliance with 1 core CPU and 2GB RAM
  • 25 Mitel One to Mitel One
  • 50 Mitel One to Internal
  • 50 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)

Large appliance with 8 core CPU and 4GB RAM

  • 125 Mitel One to Mitel One
  • 125 Mitel One to Internal
  • 125 Mitel One to PSTN
  • 16 Mitel One to Mitel One(GSM)
  • 12 Mitel One (GSM) to Mitel One(GSM)
Note: 125 simultaneous calls are supported only if the appliance is upgraded to OVA version 1.1.3 or later.
Large appliance with 8 core CPU and 4GB RAM
  • 125 Mitel One to Mitel One
  • 125 Mitel One to Internal
  • 125 Mitel One to PSTN
  • 16 Mitel One to Mitel One (GSM)
  • 12 Mitel One (GSM) to Mitel One (GSM)
Note: 125 simultaneous calls are supported only if the appliance is upgraded to OVA version 1.1.3 or later.