Log in to MiCollab Client

MiCollab for Web Client

  1. Open the Web Client URL from the welcome e-mail message.
  2. Click Accept on the license agreement screen.
  3. Enter the Login ID and the Password provided in the welcome e-mail message.
  4. Click Login.

CloudLink-based Authentication

  1. Open the MiCollab Client.
  2. Click Accept on the license agreement screen.
  3. Enter the Email ID or login ID (received in MiCollab Welcome email) and click Next.
    Note: The login page displays only the username field.


  4. If CloudLink-based Authentication is enabled, the MiCollab server will proceed for subsequent login through the CloudLink Unified login page.
    • If Azure AD is not integrated: In the CloudLink Authorization page, use your CloudLink password. This password must be setup with the help of CloudLink welcome email. Check emails from no-reply@mitel.io to setup your password if not done already.
    • If Azure AD is integrated: In the CloudLink Authorization page, use your enterprise credentials to login.
    Note: The E-mail is auto-populated on the CloudLink Sign-in page.


    Note: If CloudLink-based Authentication is not enabled, then following authentication page is displayed. Enter the password to log in to your MiCollab Client.

  5. On successful password authentication, you might be prompted to enter a second-factor authentication code, for example, OTP (based on Multifactor Authentication configuration done on Azure AD behind CL platform).
  6. After the successful multifactor authentication, the Client is presented with the progressing screen followed by MiCollab Home Screen. With this the CloudLink-based authentication is complete and you can use the MiCollab Client features.