The Presence indicator provides contacts’ status and their presence and availability for voice and chat functions. Circles indicate that a contact is available for chat and the phone icons indicate that only contact’s voice presence is known.
The following table describes each presence status and what each status means.
* Calendar Integration must be enabled.
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Available for chat and calls. |
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Away or currently locked your system or mobile. Available for chat and calls, but may not answer. |
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* In a Meeting. Available for chat and calls, but answers may be delayed. |
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* On the phone. Available for chat, but answers may be delayed. |
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* * Do Not Disturb: The contact is not available. Calls are forwarded to voicemail. Chats may be sent and received. |
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Not available for chat (Client is offline). Available for calls. |
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Not available for chats (Client is offline). Phone is busy for calls or the user is in a meeting. |
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Offline: Not available for chat or calls.
Status Unknown: Presence information is hidden or the user is offline. |
* * The Do Not Disturb behavior for your MiCollab Client depends on the call manager configured. For more information, see the respective call manager documentation.