Transferring a call

Use the Transfer feature to transfer a MiCollab audio call from one user to another user. MiCollab Client supports two modes of call transfer; Supervised transfer (Consultation) and Unsupervised transfer (Blind) from the call window. 

To transfer an active MiCollab audio call:
  1. While on an active MiCollab audio call, select Transfer from the more  (  ) menu.  

     

  2. Choose a contact or enter a name or telephone number in the search box.  

  3. Select the required contact and click Consultation Call ()  for a Supervised transfer or Blind Transfer ()  for an Unsupervised transfer.

    Call Transfer complete message is displayed and the call is successfully transferred.