The following sections outline what’s new in the MiCollab Client release 9.3.
MiCollab CloudLink (CL) based Authentication provides users with an authentication choice between using MiCollab or from CloudLink. This provides Single Sign-on capabilities (where users use enterprise credentials to login to Mitel Applications) and safeguards access to data and applications while maintaining simplicity for users. For more information on CloudLink-based Authentication, see the Log in to MiCollab Client section.
MiCollab users can now use the Single sign-on feature to log in to the MiCollab Client application and then use the Meetings application without signing on again. If users are logged in to MiCollab Client (PC, MAC, or Web Client) through the CloudLink Unified login page, clicking the Meetings option will automatically log in the users into the Meetings application. For more details on how to log in to the MiCollab Client application, see the Log in to MiCollab Client section.
Users can now cross-launch the MiTeam Meetings application from the MiCollab for Mobile Client. For more information on MiTeam Meetings functionality, see the Meetings under Meeting features section.
Flexible Calling Line Identification (CLI) Number feature enables the caller to select which phone number must be displayed for all outgoing calls. For more information on how to select a calling number for outgoing calls in the Client, see the Call Settings > Device selection for outgoing calls (Call Using) > Displaying calling number for outgoing calls (external calls only) section.
MiCollab - One Number Service allows users to answer incoming calls to their extension on the selected destination. Users can pick up active calls on the preferred device such as deskphone, softphone, or remote extension without losing the connection. This enables callers to dial a single number to reach any of the extension. For more information on how to select the remote extension on the Client, see the Settings > Call Settings > Remote Extension section.
A new feature is introduced to alert the users about the device that is selected for incoming calls. A message with the device name will be displayed on the ringing and established CTI call screens. For more information on alerting device information, see the Settings > Call settings > Device selection for answering incoming calls section.
From MiCollab 9.3 onwards, if the Privacy Flag setting is set to On in MiVoice Business communication platform and the Published setting is unchecked in MiCollab, then the Client will not display a Private number in the incoming calls, Search results, Call History, Contacts menu, contact card, voicemail menu, and notifications. The caller ID for a Private number will be displayed as "*****" instead of the actual number. For more information on private numbers, see the Settings > Call Features > Handling Calls > Answering a MiCollab call section.
MiCollab for Mobile Client users can now use a user-selected ringtone (from native mobile setting) for incoming softphone calls. MiCollab for Mobile Client’s UI is enhanced to switch between the default MiCollab ringtone and user-selected ringtone for incoming softphone calls. For more information on device ringtone selection, see the Settings > Call settings section.
To avoid potential audio problems in the native calls due to known issues on Android Operating System, a new feature Softphone Early Hold is introduced. Enabling this setting places MiCollab softphone calls on hold immediately when a native call starts ringing. For more information on how to enable softphone early hold functionality, see the Settings > Call settings section.