When a user starts the MiCollab Client with an active internet connection but no MiCollab Client server connection, the following list indicates that the client has limited functionality.
On PC, MAC, and Web Clients:
- A grey banner at the top of the client.
- An indicator in the lower left of the Client.
Clicking on this indicator will display the warning dialog.
A dialog box is displayed with an alert that the Server access has been lost and limited services are available.
When the MiCollab Client-server connection is re-established, you will see a prompt to restart the Client to recover the full functionality. Until you restart the client, it will be in "no server connection" mode.
Available features when the Client cannot connect to the server
- View your cached data such as Contacts, Call History, and Voicemail
- Use MiTeam
- Make and receive calls using the Softphone
- Use chat functionality