Configuration

The Record-A-Call (RAC) feature requires programming on both the ICP and the NuPoint Unified Messaging server. The tasks for enabling the Record-A-Call feature for licensed users can be divided into the two following task groups:

Configuration Required to Enable Record-A-Call on a MiVoice Business System

To enable the Record-A-Call feature for licensed users on the MiVoice Business , you must:

For additional information or detailed procedures for enabling Record-A-Call on a MiVoice Business ICP system, refer to the MiVoice Business System Administration Tool Help.

Configuration Required to Enable Record-A-Call on a MiVoice Office 250 System

For configuration instructions for the MiVoice Office 250 system, refer to the Mitel MiVoice Office 250 and NuPoint Integration Guide.

Configuration Required to Enable Record-A-Call on the NuPoint UM Server

To enable the Record-A-Call feature for licensed users, you must

Note: Each Record-A-Call user's telephone and mailbox must have a Record-A-Call-enabled COS (PBX programming) and FCOS (NuPoint UM programming) assigned to it in order to be activated with the Record-A-Call feature.