This topic summarizes the procedures for testing NP Receptionist configuration. The test setup uses three sets, designated as Station A, Station B, and Station C. The test Console Attendant is the actual Attendant (if any) who provides assistance to callers who “wait,” in response to the prompt, “Please enter an extension number, or wait for assistance.”
To set up telephone sets:
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Set up three telephone sets, Station A, Station B, and Station C, as shown.
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Record the extension numbers of Stations B and C. You will be associating mailboxes with these telephones.
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If required, set up a Console Attendant phone.
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Connect a PBX line to the NP Receptionist port.
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Record the Reception IIextension number.
To create mailboxes for tests:
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Test NP Receptionist setup: greetings and assistance call processing, dialing plan and mapping of mailboxes to extension, call screening, reorder tone (see Test NP Receptionist Setup).