In-call features

MiCollab call screen provides access to the following call control features during an active call:
  • Ad-hoc Meeting
  • Dialpad
  • Conference
  • Transfer (Supervised)
  • Handoff
  • Hold/Retrieve
  • Hang-up
  • Mute/unmute (Softphone only)
  • Speaker (Softphone only)
  • Video (Softphone only)


Note: You can enable DND (Do Not Disturb) at any time to block calls to your MiCollab Client application. For instructions, see Manage Status.
Note: When you minimize an active call or open other options in Client, the In-Call floating window opens. Double-click the floating window to return to the call. To disable the in-call floater window, click Settings > Call Settings and set the Show In Call Floater Window toggle to Off.

Parent topic: Call features
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