Edit a Template

The template list under Call Director > Templates contains the list of templates that have been created and are being used for specific call flows. You can edit these templates as required.

Each template is represented by a name and number in the list. For each template, up to 10 LCOS values are listed to which this template has been assigned.

To edit a template:

1. From the navigation tree, click Call Director, and then click Templates.

2. From the Call Director template list, select a template to edit.

3. Click Edit. The Edit Call Director Template page appears.

4. Modify the parameters as needed.

   Note: When you try to edit a template that has already been assigned to an LCOS, a dialog box will appear to confirm the changes since any changes to the call flow will affect the mailboxes with that LCOS.

5. Click Save.