When you upgrade from a previous release, the templates
in the database restore are updated with any new fields. Generally,
any new fields introduced in the release are either blank or set to
an appropriate default.
Note: All phones created in MiCollab Release 4.0 and earlier are
full service phones. Therefore, any templates that are migrated
to Release 5.0 or later will have a service level of Full. If you
want to assign users with PRGs or MDUGs, you must modify the service
level of the phone on the MiVoice Business .