View Event Logs

You can display the current alarm state of the system and view the application event logs for some applications (such as MBG ).

Note: Some deployments may display a Critical alarm after initial installation. Follow the instructions below to clear the alarm.

Alarm Notification

The header bar of the MSL server manager contains an "Alarm Status" label which indicates the system alarm severity level. For example, if the system has a service-affecting fault, the label will display "Minor" with a yellow background. Clicking the label opens the Event Viewer.

View Application Event Logs

To view application event logs:
  1. To access the Event Viewer, do one of the following:

    • Click the Alarm Status severity indicator.

    • Under Administration, click Event viewer.

  2. Select the number of events that you want to display per page from the Events per Page drop-down menu.

  3. The Boundary dates and times are populated automatically by the system. To enter non-default values:

    • Under Start and/or End, click the Manual box.

    • Enter a new Date ( YYY-MM-DD) and/or Time ( HH:MM:SS).

  4. Select the Severity filter. All logs with the selected alarm severity or higher will be displayed.

  5. In the Text filter field, enter any text that you want the logs to be filtered against. Only logs that contain the specified text will be displayed. The filter is applied against the log data in the "Application", "Event type", "Value" and "Description" fields.

  6. Check the Regular expression box if you want to apply the text filter in the format of a regular expression.

    A regular expression (abbreviated as regexp, regex, or regxp) is a string that describes or matches a set of strings, such as particular characters, words, or patterns of characters, according to certain syntax rules. A regular expression is written in a formal language that can be interpreted by a regular expression processor, a program that either serves as a parser generator or examines text and identifies parts that match the provided specification.

  7. Select the Show Cleared Events box if you want to view both cleared and new events. Clear the box if you only want to view new events.

    Note: Events may also be cleared automatically by the applications.

  8. Select the Auto Reload box if you want the system to automatically reload the events each time you open the page.

  9. Click Reload. The event logs are displayed.

    Field Description Possible Values
    Clear Click to clear this ietm.
    Application Application name
    Event Type Event that was occurring or attempting to occur when the alarm was set.

    • set connection

    • set registration

    • one-way audio
    Value Value associated with the event

    • established

    • rejected

    • lost

    • MAC address (for one-way audio)
    Severity Level of severity associated with this alarm

    • Cleared (green): No alarms have been raised since the alarms were last cleared.

    • Indeterminate (turquoise): The cause of the alarm cannot be determined at this time.

    • Warning (blue): Indicates an "information only" alarm.

    • Minor (yellow): Indicates a fault which affects service. This may result in a major degradation in service and requires attention to minimize customer complaints.

    • Major (orange): Indicates a fault which will cause a major degradation in service and requires attention as soon as possible.

    • Critical (red): Indicates a total loss of service which demands immediate attention.

    The "Indeterminate", "Warning" and "Cleared" states are informational only
    Date and Time Timestamp of the alarm
    Description A comma-separated list of identifiers that pertain to the alarm; may contain MAC and IP addresses as well as Reason for alarm.

    (various)

    Click the Refer to... link to open the application that is affected by this alarm.

Clear Alarms