Service Information E-mail Example

The following is an example of a Service Information E-mail. The system sends the E-mail after you select a user in the USP directory and click the Send Service Info E-mail button. The example E-mail below was created with the following settings:

Append Do Not Reply Closing Message set to Disabled
Use Default greeting message is enabled
Language set to English
User has one phone provisioned: Mitel 3300 ICP Phone
User has NuPoint Unified Messaging; Teleworker; Audio, Web and Video Conferencing; and MiCollab Client Service enabled.

Note:

If MAS-Integrated Directory Services is enabled and the user is configured for LDAP Authentication, the Service Information e-mail provides the user domain name and instructs the user to login using his or her network login password (domain password).
If you have programmed the Gadget Service in MSL, the Service Information e-mail for MiCollab Audio, Web and Video Conferencing users will include a procedure describing how to download and install a gadget which can be used to transform Google Calendar events into MiCollab Audio, Web and Video Conferencing conferences with a single click.

Example:

Dear Malcolm Urquhart:

This e-mail lists your MiCollab settings.

-- User --

-- Phones --

Registration Access Code: 111

Number: 1002

Device Type: 5005 IP

-- Voice Mail --

Mailbox #: 1002

Passcode: 123456

Quick Reference Guide Links:

MiCollab End User Portal: https://massrv5.maslab.mitel.com/portal/Help/muc_qrg/MUC_QRG_en_US.pdf

User Portal Links:

MiCollab End User Portal Login: https://massrv5.maslab.mitel.com/portal

NOTE: This is an automatic e-mail notification. Please do not reply to the sending address. Replies to the sending address will not be read.