MiCollab Audio, Web and Video Conferencing Introduction

Formerly known as Mitel® Collaboration Advanced (MCA), MiCollab Audio, Web and Video Conferencing provides an integrated application to create audio and Web conferences using corporate directories and personal address books from Microsoft® Outlook® and Lotus Notes®. MiCollab Audio, Web and Video Conferencing is packaged on the MiCollab server, (formerly known as Mitel® Applications Suite (MAS)) which is linked by an Ethernet connection to the IP network. A link on the MiCollab server provides access to a Web-based administrator interface for configuring MiCollab Audio, Web and Video Conferencing, scheduling conferences, viewing conference calls, and administering collaboration controls. You can access all interfaces through either HTTP or HTTPS.

Authorization and authentication allows only valid users to access the services. To meet the highest security requirements, MiCollab Audio, Web and Video Conferencing uses Secure Sockets Layer (SSL) encryption for secured messages, server-side digital certificates, and Comprehensive Lightweight Application Security (CAST) 128-bit encryption for data transmission during Web conferences.

MiCollab Audio, Web and Video Conferencing provides:

• Instant, flexible calling: Initiate an instantaneous call or to create a conference call from a two-party call. A conference call can also be pre-scheduled.

• Complete call control and management: Add and drop other call participants as well as mute, hold, or transfer the call directly from the desktop. A call detail record (CDR) provides a log of all calls. The CDR includes the dates and times of all calls call duration of all calls for billing purposes.

• Cost-effective conferencing: Delivers the most cost-effective group calling, with ultimate flexibility to customize solutions to best meet individual needs.

• Web-based collaboration tools: Facilitate online meetings, training, and presentations with features designed for sharing your desktop or individual applications. Enhance conferences to increase participation and understanding by using interactive markup tools, user polling, and video-conferencing. Use the file transfer utility to immediately share the outcome of online collaborative sessions by transmitting updated files and presentations to conference participants.

• Conference archiving: Create recordings of conference calls and collaborative sessions for playback later.

Refer to Setting up a conference for information about conference settings configured by the user.

A single logon to the Web interface as the MiCollab Audio, Web and Video Conferencing administrator allows you to navigate and access all the MiCollab Audio, Web and Video Conferencing options. Select from the options listed under Configuration, Provisioning, Monitoring or Reporting in the pane on the left side of the MiCollab Audio, Web and Video Conferencing administration page to display the specific item.

Hardware, software, network, and communication platform specifications and requirements for MiCollab Audio, Web and Video Conferencing are defined in accordance with MiCollab Server specifications. Because MiCollab Audio, Web and Video Conferencing must be installed on a MiCollab Server (v5.0 or later), hardware requirements for the server are determined by MiCollab requirements.

MiCollab Audio, Web and Video Conferencing hardware requirements for single and multi-application configurations are the same. For detailed hardware requirements information, refer to the MiCollab Engineering Guidelines on the Mitel Document Center Web site.

See the New Features, Enhancements, and Changes topic to see what is new for this release of MiCollab Audio, Web and Video Conferencing .

This help system provides information about the MiCollab Audio, Web and Video Conferencing Administrator interface, which is used to configure MiCollab Audio, Web and Video Conferencing . For initial set up, program the following sections before you configure the rest of MiCollab Audio, Web and Video Conferencing :

• Configure Web Conferencing Settings

• Configure System Options

• Configure SIP Server for the appropriate platform:

  • MiVoice Business

  • MiVoice Office 250

  • MiVoice 5000 or MX-ONE

  • MiVoice Office 400

After completing these areas, configure the remainder of the MiCollab Audio, Web and Video Conferencing in any order you choose.

For additional information, refer to the MiCollab Audio, Web and Video Conferencing Configuration and Maintenance Manual located on the Mitel Web site. The file is in PDF format. An Adobe® Acrobat® Reader is required to view the PDF file.