About Licensed Features
- Federation: Considered to be "in use" at all times.
- Peering: Considered to be "in use" at all times.
| Feature | Description |
|---|---|
| Auto Answer | Incoming calls are answered at the first ring by the selected device (Desk Phone or Softphone). Users enable and disable this feature from the Dynamic Status dialog box on the Desktop Client. Note: Auto Answer conflicts with the Dynamic Extension
Express feature on the MiVoice Office 250 PBX.
Note: Auto
answer is not supported on SIP soft phones.
|
| Call Forwarding | The Call Forwarding feature allows users to:
When users are not licensed for Call Forwarding, they can still send calls to their desk phones, softphones, and voice mail. In addition, users can set Do-Not-Disturb and Auto Answer options. |
| Chat | Users can participate in online chat sessions with other MiCollab Client users also licensed for chat. Users access the Chat submenu from the Corporate Contacts context menu. |
| Collaboration Integration | Users can access MiCollab Audio, Web and Video Conferencing (formerly known as Audio and Web Conferencing - AWC) features from the Collaboration submenu (available from the main menu) and the Start Collaboration option from the Corporate Contacts context menu. |
| Compact Mode | Users can switch between the full mode and compact mode Desktop Client interfaces. |
| Console Option | Users have access to the Console from the Desktop Client main menu. The Console provides access to attendant functions such as answer, transfer, hold, and the ability to view and change another user's status. By default, console users run in Universal presence mode. Note: This feature must be purchased. Also, users who are
licensed for the Console Option automatically have Universal Presence enabled
for all local corporate contacts. This excludes contacts from peered
MiCollab Client Services and external IM servers.
|
| Desk Phone | Users' desk phone extensions, as programmed on the PBX, are integrated with MiCollab Client. Note: This feature
must be purchased. Also, purchasing x licenses of this features
automatically provides x number of all of the non-purchasable features.
|
| Desktop client SDK | This license is required for MiVoice for Skype for Business feature. Note: MiVoice for Skype for Business Deskphone
only users: those users only require the Desktop client SDK feature.
MiVoice for Skype for Business Softphone only users OR those users with a Softphone and an associated Deskphone will require the Softphone feature in addition to the Desktop client SDK feature. |
| Do-Not-Disturb (DND) | Users can enable and disable DND for each type of Dynamic Status. When DND is enabled, callers receive a busy tone and a Do-Not-Disturb message and incoming calls are not logged in the call log. Users enable and disable this feature from the Dynamic Status dialog box on the Desktop Client. |
| Dynamic Status | Users can add statuses and configure the following
Dynamic Status elements:
Users can manually change their Dynamic Status at any time using the MiCollab Client interface. The new status is then communicated to other MiCollab Client users. In addition, Dynamic Status is also automatically updated in response to the user's Outlook calendar entries. Note: This
feature must be purchased.
|
| External Dial | Users can dial an external number from an integrated application such as Microsoft Word, Outlook, and Internet Explorer. The user may need to complete some configuration in the application to enable external dialing. |
| Federation | The Federation feature provides MiCollab Client
users with expanded IM capabilities. When the MiCollab Client Service
is licensed for this feature, you can configure federation for the Enterprise
on the Federation Tab,
and users can view IM presence and chat with federated IM contacts
using the Desktop Client's Chat window.
Note: This feature must
be purchased and is a server-level license. Therefore, it will not
appear in any feature profiles. Also, MiCollab Client 4.0 IM server
support is limited to Microsoft Office Communicator Server (OCS)
2005, and 2007 R2, and IBM Lotus Sametime Server 8.5 and 8.5.1.
|
| Knowledge Management | Users can index computer files and documents associated with a contact. When the user receives and incoming call, the Knowledge Management popup window appears presenting the user with a list of files associated with the caller including e-mail messages, contact entries, and documents (Microsoft Word, Excel ® PowerPoint ® , Outlook and Adobe ® Portable Document Format). |
| Launchpad | Users can access the Launchpad view, which provides quick access to frequently completed actions, from their Desktop Client. Actions include dialing a number, browsing to a URL, running a program, and exploring a folder. |
| Mobile Handoff | Users on Mobile device can use the Call Handoff
feature (ability to push a call to other devices within the Personal
Ring Group). This feature is limited to users on MiVoice Business communication
platforms only.
Note: Handoff Feature Code: As a prerequisite,
the MiVoice Business Feature Code for Handoff must be programmed.
If this feature is added to an existing server, the PBX need to
be synchronized with MiCollab Client before the feature can be used
(also see Synchronization Tab).
|
| Mobile SIP Softphone | Allows user to have SIP-Based Softphone on
Android and iOS clients. This feature is supported on MiVoice Office
250 and MiVoice Business systems only ( MiVoice Business 5.0 SP2 and
later release).
Note: You must have the " MiCollab Mobile Client
for Smart Devices" license enabled before you can enable the "Mobile
SIP Softphone" license.
|
| Office Communicator Integration | Users can send and receive instant messages using the Microsoft Office Communicator IM client, from the Desktop Client. Similar to the Chat feature, users can access the Office Communicator submenu from the Contacts context menu. |
| Peering | The Peering licensed feature allows you
to configure communication paths with other MiCollab Client Services
for the purposes of sharing presence information and providing communication
features between Enterprises.
Note: This feature must be purchased and
is a server-level license. Therefore, it will not appear in any
feature profiles.
|
| Phone Button Programming | Users can configure the buttons on their IP phone from the Mitel Integrated Configuration Wizard. This feature is limited to users on MiVoice Business communication platforms only. |
| Presence | MiCollab Client Service uses Dynamic
Presence (which is a replacement for Universal and On-Demand Presence)
for telephony presence. The Desktop client will display presence
for the contacts in the current view.
Note: Console users will see
presence information for all your corporate contacts.
Note: An
account with a Deskphone, Softphone, Stand-alone Web Portal, or
Mobile Client for Smart Devices license has telephone presence even
when the Presence feature is not selected in the feature profile.
|
| Presence on Mitel Sets | Users can configure presence information for multiple contacts on their Desktop Client. This feature is limited to users on MiVoice Business communication platforms only. |
| Presence on Mitel InAttend | InAttend Users can view presence* information
for contacts associated with MiCollab Client.
Note: This feature
is limited to users on MiVoice MX-ONE and MiVoice 5000 communication
platforms only.
|
| Softphone | Users' softphone extensions, as programmed
on the PBX, are integrated with MiCollab Client.
Note: This feature
must be purchased.
|
| Stand-alone Mobile Web Portal | The Mobile Web Portal provides users with remote access to a subset of MiCollab Client features, such as configure and change their Dynamic Status, access call history data, view corporate contacts, access voice mail messages, and configure account options. |
| Stand-alone Web Portal | The Web Portal provides users with remote access to a subset of MiCollab Client features, such as configure and change their Dynamic Status, access call history data, view corporate contacts, access voice mail messages, and configure account options. |
| MiCollab Mobile Client for Smart Devices | Users can install and use the MiCollab Mobile Client application on their Android, iPad, or iPhone mobile device. The MiCollab Mobile Client application provides Dynamic status updates based on location, time, WiFi, GPS and/or Bluetooth (depending on the device). The application also provides an integrated environment in which users can manage Dynamic Status, communicate with corporate contacts, and access visual voice mail and call history. The MiCollab Mobile Client for Smart Devices was formally known as the Locator. |
| Video Calls | Users have access to video presence for Corporate Contacts and can participate in point-to-point and multi-party video sessions. Video services for the MiCollab Client Desktop Client are provided by Mitel MiCollab Audio, Web and Video Conferencing. |
| Visual Voice Mail | Users have access to the following NuPoint UM
voice mail features from the Visual Voice Mail view:
Note: This feature
requires the user's mailbox to be configured on the NuPoint UM voice
mail system.
|
* MiCollab Telephony Presence is not supported in InAttend.