About NuPoint Unified Messaging (For on-premise deployments only)

Note: NuPoint Unified Messaging service is not supported for MiCollab on MiCloud Flex deployments.

Mitel® NuPoint Unified Messaging is a message processing system that provides voice and fax messaging capabilities and personal mailboxes. System administrators create and maintain software files for all mailboxes on the system (the server).

You perform the following functions:

Create and modify mailboxes
Delete and reassign mailboxes
Perform routine maintenance of software files
Change the system time and date
Establish system security

Additional administrative responsibilities may include the following activities:

Bill clients
Run reports
Build classes of service
Establish programming for pagers
Set up system-wide distribution lists
Create messages, greetings, and tutorials

This Online Help system contains instructions for performing these functions. Although you can perform many procedures using the telephone, most administration is performed using a system maintenance console (either the Web Console or the Text console).

Note: NuPoint UM is offered as a standalone product and as an application within MiCollab. For information concerning NuPoint UM Standalone, refer to this help system. For information concerning MiCollab NuPoint UM (including details concerning the unique features and functions supported in MiCollab), refer to the MiCollab documentation.

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