Configuring NP WakeUp

When configuring NP WakeUp, remember that like paging, NP WakeUp requires dedicated outdial ports.

For both standard and enhanced wakeup, check that the value for the LCOS parameter, Maximum wakeups per billing, is large enough to accommodate the users’ needs. Each time a user sets a wake up call, the billing counter is incremented, even if the user changes or cancels the call before the server places the call.

Note: Standard NP WakeUp allows multiple calls on selected days in each mailbox. Enhanced Auto WakeUp allows one call scheduled for every day in each mailbox.

Standard NP WakeUp

  1. Install the NP WakeUp optional feature.

  2. Customize an FCOS to include feature bit 015 (NP WakeUp).

  3. Define a pager with a dial string for the PBX at the site. This dial string will be combined with the wake up number for the mailbox to make the complete dial string.

  4. To configure NP WakeUp in a mailbox, assign the FCOS that includes NP WakeUp.

Enhanced NP WakeUp

Follow these steps at the server console:

  1. Install the NP WakeUp optional feature.

  2. Define an administrative mailbox that will receive notification of failed wake up calls.

  3. A wake up call fails if it is not answered within the allowed number of retries. You cannot delete the administrative mailbox unless you first set the notification function to another mailbox.

  4. Define an FCOS that includes feature bit 287, Enhanced Auto WakeUp.

    CAUTION:
    CAUTION: Do not use feature bit 015 with 287: they are not compatible.

  5. Define a pager with a dial string for the PBX at the site. This dial string will be combined with the wake up number for the mailbox to make the complete dial string.

  6. Set up the mailbox(es) for Enhanced Auto WakeUp:

    • Assign the FCOS that includes Enhanced Auto WakeUp.

    • At the New wakeup Parameters? prompt, enter Y.

    • At the Define wakeup for this mailbox? prompt, enter Y.

    • At the New wakeup pager access type prompt, enter the pager access code defined in step 3.

    • At the New wakeup number prompt, enter the phone number to dial for wake up calls, typically the extension for the mailbox.

  7. From the Main menu, select (S) System maintenance and then (A) NP WakeUp.

  8. In the Wakeup menu, select (G) General wakeup parameters, then enter values for these parameters:

    • Enter the number of wakeup attempts: Set the number of times to try the wake up call; default is 5 tries.

    • Enter the number of minutes between wakeup attempts: Set the time between wake up tries; default is 5 minutes.

    • Enter the number of snoozes: Set the number of times the user can select snooze for a call; default is 3 snoozes.

    • Enter the number of minutes between snoozes: Set the time between snoozes; default is 9 minutes.

    • Mailbox in which failure notification to be delivered: Enter the mailbox number that the wake up administrator can check for failures; typically, this is the administrator’s mailbox; no default.

    • Enter the number of seconds to pull back the call; default is 60.

  9. Exit to the System Maintenance menu.

To manage wake up calls from the server console:

  1. From the Main menu, select (S) System maintenance and then (A) NP WakeUp.

  2. In the Wakeup menu, select one of these options:

    • (S) Schedule a wakeup call: At the prompts, enter the number of the mailbox to receive the call, then enter the time as hh:mm with am or pm.

    • (C) Cancel wakeup calls: At the prompt, enter the number of the mailbox to cancel scheduled calls

    • (L) List wakeup calls: At the prompt, enter the number of the mailbox to view scheduled calls.

    • (R) Review wakeup calls: At the prompt, enter the number of the mailbox to view scheduled calls; you must choose to Keep or Delete each call.

    • (F) List future deliveries: At the prompt, enter the number of the mailbox to view scheduled calls.

  3. Exit to the System Maintenance menu.

Parent topic: Configuration (Text Console)
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