Cut-Through Paging - Configuration

CTP is controlled at the mailbox level through FCOS bits. There are no other configuration changes to the system - the NuPoint Voice system and Pager line groups are both configured normally.

CTP-specific FCOS Bits

The CTP FCOS bits are as follows:

  • 171 Cut-through Paging: When added to a mailbox's FCOS, it activates CTP for the mailbox. The caller/user can leave a telephone number or a message but not both telephone number and a message at the same time.

  • 172 Cut-through Paging and Messaging: When added to a mailbox's FCOS, it activates CTP for the mailbox. The caller/user can leave a telephone number, a message, OR both a telephone number and a message.

  • 173 Receive Cut-through page Notify Receipt: When added to a mailbox's FCOS, the mailbox will receive a notification receipt for each CTP page. Otherwise, the mailbox will not receive a notification receipt for each CTP page.

Other FCOS Bits

Other FCOS bits also affect the functionality of the CTP feature:

  • 70 User Options Menu and 77 Change Pager Schedule: CTP paging is an extension of regular paging, therefore, paging must also be configured.

  • 10 Enhanced Outcall Paging Options: English prompts. CTP is only supported in English, therefore, the English prompts FCOS bit should be set.

  • 4 Outside Caller Functions: If On, the caller must enter the feature activation key ("I" the 4 key) to activate CTP. If Off, the caller can enter the telephone number directly, without using the feature activation key.

  • 5 Play Outside Caller Menu Prompts: If the outside caller menu is off, the outside caller will not receive outside caller function prompts. Note FCOS bit 5 requires that FCOS bit 4 be set.

  • 75 Audit Receipt Message: If not configured (not enabled), the page recipient configured for page receipt notification will not be able to play the message associated with the page receipt. A mailbox configured with page receipt notification should be configured with FCOS bit 75 set on.

Configuring a CTP Mailbox

To configure a CTP Mailbox:

  1. Define an FCOS for CTP (see Related Topics):

  2. Copy/add all FCOS bits from your regular pager mailbox's FCOS to the CTP FCOS.

  3. If not already included, add FCOS bit 10 (Enhanced Outcall Paging Options: English prompts) to the CTP FCOS. This is because the feature is only supported in English. It is a good idea to delete all other language prompts from the CTP FCOS.

  4. Add the required CTP features using the feature bits from the list below:

    • 171: A mailbox which can receive a telephone umber or a recorded message but not both; no page notification receipt.

    • 172: A mailbox which can receive a telephone number and/or a recorded message; no page notification.

    • 171 & 173: A mailbox which can receive a telephone number or a recorded message but not both; with page notification receipt.

    • 172 & 173: A mailbox which can receive a telephone number and/or a recorded message; with page notification receipt.

  5. Define a Mailbox.

  6. Assign the CTP FCOS you defined in step 1 to the mailbox.

  7. Set the message waiting type to "5". This is required for all pager mailboxes (CTP or regular).

  8. Set all other pager parameters as usual.

Parent topic: Cut-Through Paging
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