Edit a Department

You can edit the name or telephone number of an existing department, one at a time.

To edit department information:

  1. In the navigation tree, click Auto-Attendant. The Auto-Attendant menu items appear.

  1. Click Departments. The Departments list appears.

  2. Select a department from the list and click Edit.

  3. Edit the department information as required.

  4. Click Save. The department information is updated in the list of departments.

Note: Modifications to the departments do not take effect on the system until the next scheduled automatic update. You can force a manual update by clicking the Force Update button. A dialog appears to inform you that the update is in progress. The date and time of the update appear in the right-hand corner of the window and are refreshed as the department information is updated. The Force Update button is disabled if no changes were made to the departments since the last update.