Find Current Users

You can view a list of users currently configured for the Speech Auto Attendant feature, or you can search for specific users.

Note:

  • The user data displayed will vary according to the configured data source type. On a system configured with NuPoint Unified Messaging as the user data source, the user name and extension number will be displayed. For Active Directory systems, the user’s work extensions will be displayed. For MiCollab systems, the user’s main telephone number will be displayed.

  • Private users are identified with a padlock icon next to their name.

To view a list of configured users:

  1. In the navigation tree, click Auto-Attendant. The Auto-Attendant menu items appear.

  2. Click Current Users. The Auto Attendant Current Users window appears displaying the list of users configured for the Speech Auto Attendant feature. The users will be displayed in a read-only list, which will be sorted alphabetically.

To search for specific users in the Speech Auto Attendant user data source:

  1. In the navigation tree, click Auto-Attendant. The Auto-Attendant menu items appear.

  2. Click Current Users. The Auto Attendant Current Users window appears.

  3. In the Find field, enter the name or extension of the person you want to locate.

  4. Click Search. The information for that user will appear if the user resides in the Speech Auto Attendant user data source. If the user is not in the user data source, then a "No users found matching this criteria" message will appear.

Parent topic: Current Users
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