Message Center
A Message Center node has been created to allow a call to end up in the message center. This node is the default destination when the voice mailbox is not specified.
The new Message Center node only has its name as a property. Like the Voicemail node, the Message Center node is a termination action meaning that there are no branches from this node.
Any existing mailbox call flow that contains a Voice mail node with no extension specified will be updated replacing the Voicemail node with a Message Center node.
The following table lists the configurable properties for the Message Center action:
| Item | Value (default = bold) | Description/Notes |
|---|---|---|
| PROPERTIES | ||
| Name |
<user-definable> Message Center |
Changing an action name renames all aliases of the action. |
| RESULTS | ||
| There is no result for the Message Center action. | ||
Programming a Message Center Action
To program a Message Center action:
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Access the Call Flow page.
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Do one of the following:
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For personal call flows, select Mailbox from the Call Flow list at the top of page, enter the desired Mailbox number, and then click Edit.
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For line group call flows, select Line Group from the Call Flow list at the top of page, enter the desired Line Group number, and then click Edit.
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Click OK. The current call flow appears
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Add the Message Center action to the call flow.
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Under When I receive a Call, click the Message Center action listed in the call flow. The action's Properties and Results appear at the bottom of the window.
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Enter or modify the properties as needed. For information, see the table above.
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Click Save. The call flow is saved.