NP OnDemand - Description

Note: NP OnDemand programming must be done using the Text Console.

NP OnDemand is an optional feature that offers carriers and organizations the opportunity to provide their customers or subscribers with temporary mailboxes created at the time there is a need for a caller to leave a message. Mailboxes created on demand can be deleted after an administrator-determined period of time.

Mailboxes on demand inherit the characteristics of a template mailbox that is used as a model. Although an NP OnDemand mailbox could have all the features of a permanent mailbox, the features available to a subscriber are usually limited to playing, keeping, and deleting messages, much like a hotel mailbox.

The following scenario illustrates a typical implementation of NP OnDemand:

Jay makes a telephone call to Celia at her cellular number. When Jay calls, Celia is not able to answer (she’s on another call, has her phone turned off, or is out of the service area). Although Celia does not have a regular mailbox with RF Mobilenet, her cellular service, RF Mobilenet has taken a leap ahead of its competition by establishing NP OnDemand as a special benefit to its subscribers. When Celia doesn’t answer, Jay hears a greeting that the system administrator has recorded in the template mailbox:

The party you have called is not available. Please leave a message at the tone.

NuPoint Voice instantaneously creates a mailbox for Celia identified by her cellular telephone number, and Jay leaves his message. If he does not terminate the message by hanging up, he hears

Thank you.

NP OnDemand then sets a message waiting indicator for Celia. Whether Celia calls in to NuPoint Voice or she is notified by message delivery, she hears

You have one unplayed message.

Celia then hears the message automatically if message auto-play is a feature assigned to the template mailbox, or she hears

Press P to play the first message.

If Celia receives no other messages during the day, Jay’s message and her mailbox are deleted at the nightly purge. If Celia does not retrieve her message within the time limit specified in the LCOS for mailboxes on demand, both accumulated messages and the mailbox are similarly deleted at the next scheduled purge.

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