Advanced Parameters Worksheet

NuPoint

(L) Administrator Login

The MSL administrator account needed to access NP-UM and examine mailboxes enabled for Advanced UM. Enter a string between 1 and 64 characters, without spaces.

(P) Administrator Password

Specify the password for the authoritative login name.

(I) Mailbox Poll Interval

The interval (in minutes or hours) when the system should poll for changes to the number of licensed users. The default setting is 60 minutes. Enter a value between one hour (60 minutes) and 24 hours (1440 minutes).

(K) Permanent Delete (True/False)

Specify “true” to permanently delete replicated messages from the mail server when users delete messages using the TUI. Specify “false” to move replicated messages to the Deleted Items folder on the mail server when users delete messages using the TUI.

(V) Sender Domain [ nupoint.com]:

The domain appended to the sender of Advanced UM e-mails. Enter a valid domain name that is between 1 and 64 characters.

Mail Servers

(U) Unread Mail Poll Interval

Specify the interval (in seconds) when the system should poll the mail server for unread messages in the inbox to see if they have been read or deleted. The default setting is 5 seconds. Enter a value between 5 and 60 seconds.

(R) Read Mail Poll Interval

Specify the interval (in seconds) when the system should poll the mail server for any read messages in the inbox to see if they have been deleted. The default setting is 60 seconds. Enter a value between 10 and 60 seconds

(E) Mail Server Timeout:

Specify the length of time (in seconds) to wait for a response from the mail server. Default is 30 seconds. Enter a value between 30 and 120 seconds.

(T) Maximum Concurrent Connections

Specify the maximum number of concurrent connections (CPU threads) available to connect to Mail servers and poll Advanced UM e-mail accounts. The default setting is 40 threads. Enter a value between 1 and 200.

(R) Mail Server Type

Specify Microsoft Exchange, Office 365, or Google Apps.

(T) Adapter type:

Specify the protocol to be used for message exchange (i for IMAP Gateway). The default setting is IMAP.

(C) Secure IMAP (True/False)

Specify "true" to enable a secure IMAP connection to a Microsoft Exchange Server (2013 or 2016). If the Server Type is Google Apps or Office 365, this setting is enabled by default.

The connection uses SSL to encrypt the entire communication session, including passwords. The default setting is "false."

Notes:

• SSL requires a digital certificate on the mail server. For ease of setup, use the self-signed certificate provided with Microsoft Exchange. For enhanced security, generate a certificate signing request ( CSR) on the mail server and provide it to a certificate authority (CA), which will then issue a third-party certificate. For details on managing SSL on Microsoft Exchange Server 2013 or 2016, see technet.microsoft.com.

• To take advantage of Secure IMAP, you must enter the correct authentication settings in the Exchange Server. For details, see IMAP Setup for Exchange.

(L) Superuser account name

Specify the IMAP superuser account name. If the Server Type is Google Apps, this setting is not available.

(P) Superuser password

Specify the IMAP superuser account password. If the Server Type is Google Apps, this setting is not available.

IP Address

• (S) for IMAP

• For IMAP, specify the IP address or hostname of the IMAP mail server. This field defaults to "imap.gmail.com" if the Mail Server Type is Google Apps, and "outlook.office365.com" if the Mail Server Type is Office 365. Note that all hostnames, including pre-configured ones, must be resolvable by the corporate DNS server defined in MSL.

Note: If an IMAP connection is being made to a Client Access Server (CAS), enter the address of the CAS in place of the mail server address. A load balancer or Exchange server can function as a CAS.

Port No. / Hosted Exchange

If your implementation has a Microsoft Exchange server in a hosted environment, you can specify a non-default IMAP inbound connector port:

1. Select the Hosted Exchange box.

2. Enter a free, unreserved port number up to five digits in length as the Port No.

3. Configure the same port number on the MS Exchange server.

Note: Google and Office 365 must use their default IMAP ports (993 or 143).

To configure an IMAP port number in MS Exchange:

1. Access the Exchange server and log in as an administrator.

2. Launch the management shell.

3. Set the port number:

• For SSL, enter:

  Set-ImapSettings -Server "server-name" -SSLBindings: IPaddress:Port

• For TLS or no encryption, enter:

  Set-ImapSettings -Server "server-name" -UnencryptedOrTLSBindings IPaddress:Port

(V) Verify Connection

Select to perform connection tests on all defined IP addresses/hostnames. Note that this Verify function detects only one error at a time.

LDAP Server

(A) LDAP Server Address

Specify the IP address of the LDAP server (i.e. Active Directory server). LDAP is not available for Google Apps.

(D) LDAP Administrator DN []:

An account for Active Directory specified in LDAP DN syntax.

Note:

• This account does not require administrative privileges.

• This account is used to perform queries, not updates. As such, it only requires "read" access to the database. It does not require administrative rights with "read/write" access.

• Get this value for from the Active Director administrator to ensure syntax compliance.

(P) LDAP Login Password []:

Specify the password for the LDAP administrator DN.

(B) LDAP Search Base []:

Specify the path to users in Active Directory with Advanced UM mailboxes, in LDAP DN syntax.Note: Get this value for from the Active Directory administrator to ensure syntax compliance.

(V) Verify Connection

Select to perform connection tests on Active Directory server based on all LDAP parameters. Note that this Verify function detects only one error at a time.