Backup and Restore

The following backup options are supported:

Restore procedures for LAN- and USB-based backups are supported for the following configurations:

Requirements

Backing up NuPoint UM data can take a few seconds or up to several hours and should be performed during off-peak periods when traffic is at a minimum. Factors that influence the duration include:

  • The nature of the files to be backed up and the amount of information being transferred. Messages, names, and greetings are large files and significantly increase the backup duration.

  • The network speed: the throughput of the network between the NuPoint UM system and the storage server.

  • The processing speed of the storage server.

The backup process saves all of the data to a single, large compressed file and is therefore limited by the destination file system:

File system

Maximum File Size

FAT32

4 GB

NTFS

2 TB

ext3

16 GB to 16 TB*

* Depends on the system block size but is typically 2 TB.

For example, if you are backing up data to a Windows client that uses the FAT32 file system (the default for many older versions of Windows), you are limited to a maximum file size of 4 GB; newer Windows operating systems that use the NTFS file system have a much larger capacity. If the backup file exceeds the maximum file size of the client operating system, it cannot be properly restored.

Web Console or Text Console?

You can perform all of the backup and restore procedures using Text console and some of the backup and restore procedures using Web console, as illustrated in the following table.

Procedure

Text console

Web console

Configure login, network, and backup settings for the destination server

Y

Y

Configure scheduled (automatic) LAN backups

Y

Y

Perform manual backups

Y

N

Back up data to USB memory devices

Y

During scheduled backups only

Restore data

Y

N

LAN Backup

NuPoint Unified Messaging supports backups of all data from the NuPoint server(s) using Microsoft Networking or an FTP server on the customer's Local Area Network (LAN), and provides system restore capability from the LAN archive to the server. You can restore data using FTP / MS Networking interchangeably, provided that you use the same directory path for both. The format of backed up data is the same, regardless of whether you backed it up using FTP or MS Networking.

Microsoft Networking enables NuPoint Unified Messaging to mount a remote driver or folder on a Microsoft Windows PC. The supported Windows operating systems include:

  • Windows 7

  • Windows 8

  • Windows 8.1

  • Windows 10

  • Windows Server 2008

  • Windows Server 2012

A LAN backup and restore involves the following procedures:

  • Configure the FTP server/MS Network Share for LAN backup and restore.

  • Back up all configuration settings, mailbox names, messages, greetings, and billing information.

  • Schedule automatic daily, weekly, monthly or delayed LAN system backups that occur once or repeatedly at specified times or dates.

  • Activate inactive configurations after scheduling backups.

  • Restore systems to retrieve backed-up content from the LAN archive.

USB Backup

You can back up to USB memory devices. It is the responsibility of the administrator to ensure that the memory device can accommodate the size of the backup as backing up a large number of recordings to such a device may fail if there is inadequate storage.

Many memory sticks will work but the following two brands are officially supported:

  • Sandisk Cruzer flash drive

  • Lexar Jumpdrive flash drive

Restore Data

Using Text console, you can perform the following data restore operations:

  • LAN Restore using FTP

  • LAN Restore using MS Networking

  • USB Restore

Note: FPSA user information is not included in a NuPoint backup. If it is necessary to perform a restore procedure, FPSA user information will not be included.
Parent topic: Overview
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