Configure a Broadcast Mailbox

This procedure describes how to configure these types of broadcast mailboxes:

It also describes how to broadcast messages, names, and greetings to the same recipients.

To configure a broadcast mailbox:

  1. Complete a Mailbox Worksheet. Blank Mailbox Worksheets are here.

  2. Enter the requested information, as described in the following sections, from your completed worksheet.

Broadcast Message Mailbox

  1. Customize an FCOS to include the following feature bits:

    • 40 (receive messages from other users)

    • 44 (receive user distribution list messages)

    • 122 (define broadcast mailbox)

  2. Configure a broadcast message mailbox (same as a standard mailbox) and assign the new FCOS.

  3. Create Distribution List 1 for the broadcast message mailbox just configured, adding as members all the mailboxes that are to receive messages made for the broadcast mailbox.

Broadcast Name Mailbox

  1. Customize an FCOS to include feature bit 178 (define broadcast name mailbox).

  2. Configure a broadcast message mailbox (same as a standard mailbox) and assign the new FCOS.

  3. To every receiving mailbox, assign an FCOS that includes feature bit 179 (receive broadcast name).

  4. Create Distribution List 9 for the broadcast name mailbox, adding as members all the mailboxes that are to receive names sent on from the broadcast mailbox.

Broadcast Greeting Mailbox

  1. Customize an FCOS to include feature bit 174 (define broadcast greeting mailbox).

  2. Configure a broadcast message mailbox (same as a standard mailbox) and assign the new FCOS.

  3. To every receiving mailbox, assign an FCOS that includes feature bits:

    • 161 (enable mailbox’s conditional greetings)

    • 162 (enable mailbox’s general greetings)

    • 175 (receive broadcast greeting)

  4. Create Distribution List 9 for the broadcast greeting mailbox, adding as members all the mailboxes that are to receive greetings sent on from the broadcast mailbox.

Broadcast Greeting Then Transfer to an Attendant

  1. Customize an FCOS to include the following feature bits:

    • 63 (call mailbox attendant after greeting)

    • 174 (define broadcast greeting mailbox)

  2. Configure a broadcast greeting mailbox as described above and assign the new FCOS.

  3. For the Attendant extension number parameter, enter the number of the attendant’s extension that the caller is to be automatically transferred to after playing the greeting.

Broadcast Greeting Then Transfer to a Mailbox Extension

  1. Customize an FCOS to include the following feature bits:

    • 64 (Call mailbox user extension after greeting)

    • 174 (define broadcast greeting mailbox)

  2. Configure a broadcast greeting mailbox as described above and assign the new FCOS.

  3. For the Mailbox’s extension number parameter, enter the number of the mailbox’s extension that the caller is to be automatically transferred to after playing the greeting.

Broadcast Passcode Mailbox

  1. Customize an FCOS to include feature bit 231 (Passcode broadcast mailbox).

  2. Configure a broadcast greeting mailbox as described above and assign the new FCOS.

  3. To every receiving mailbox, assign an FCOS that includes feature bits:

    • 125 (Clear user passcode)

    • 232 (Allow receipt of passcode broadcasts)

  4. Create Distribution List 9 for the broadcast passcode mailbox, adding as members all the mailboxes that are to receive the broadcast passcode.

Broadcast Message Waiting Mailbox

  1. Customize an FCOS to include feature bit 134 (Broadcast message waiting only).

  2. Configure a broadcast greeting mailbox as described above and assign the new FCOS.

  3. Create Distribution List 1 for the broadcast message waiting mailbox, adding as members all the mailboxes that are to receive the message-waiting status.

Same Recipients for Messages, Names, and Greetings

  1. Create Distribution Lists 1 and 9 for the broadcast message mailbox. Make the two lists identical.

  2. Use Distribution List 1 for broadcasting messages.

  3. Use Distribution List 9 for broadcasting names and greetings from the broadcast message mailbox.

Parent topic: Mailbox Configuration Summary
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