Configure a Superuser Account for Office 365
If you are using Office 365 as an email server, you can sync Office 365 passwords with Advanced UM as an Office 365 Superuser. Configure a Superuser account to access multiple mailboxes. This eliminates the need to update passwords manually in NuPoint.
Delegate the Superuser to those users who will be using Advance Unified messaging.
Depending on your Office 365 setup, use one of the following methods listed below:
Setting Up Superuser’s Permissions from within Microsoft Exchange Admin Center
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Log on to the Microsoft Exchange Admin Center using the ECP Domain Administrator credentials.
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Click recipients > mailboxes
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Select the mailboxes of users you want access to by doubling clicking on the users.
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Click Mailbox Delegation.
- Provide Send As and Full Permission to the user, on behalf of the delegator.
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Click Save.
Setting up Superuser’s Permissions from within Microsoft Office 365 Admin Center
Send email from another user's mailbox
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In the admin center, go to the Users > Active users page.
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Select the name of the user (who provides the sending permission) to open their properties pane.
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On the Mail tab, select Manage mailbox permissions.
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Select Edit.
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Select Add permissions and then choose the name of the person to whom you would want to send this email.
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Select Save.
Read and Manage email in another user's mailbox
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In the admin center, go to the Users > Active users page.
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Select the name of the user (from whom the sending permission should be given) to open their properties pane.
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On the Mail tab, select Manage mailbox permissions.
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Next to Read and Manage, select Edit.
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Select Add permissions and then choose the name of the user or users that you want to allow to read the email from this mailbox.
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Select Save.
Configuring Office 365 Superuser on NuPoint
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Log in to the Admin Web Console.
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Navigate to NuPoint Web Console > Unified Messaging > Advanced UM.
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Select Mail Server Type as Office 365.
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Enter the Superuser account name and Password.
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Save the credentials.
Note:Please enable Feature Class of Service (FCOS Bit 295) to only the users that will be using Advance Unified messaging.