Deleting an action

When deleting an action, all actions to which it is connected become Unused Actions. These actions can be re-inserted into the call flow or deleted altogether.

To delete an action:

1. Select the action to be deleted.

   Example:

   

2. From the Edit menu, click Delete Action.

3. A confirmation message appears. Click OK to confirm the deletion.

   Any actions connected to the deleted action become unused actions. The unused actions are presented in a separate branch in the call flow tree. Because the actions are unused, they're ignored when a call is processed by the call flow.

   Example:

   

4. To delete an unused actions, select it, and then click Delete Action.

5. ClickSaveto save the call flow changes.