Music-On-Hold Settings

The MiCollab Audio, Web and Video Conferencing application includes a couple of files for Music-On-Hold (MOH). You can configure MiCollab Audio, Web and Video Conferencing so music is heard when users are placed on hold, and the music which is played. MOH files are stored in a 8 KHz, 8-bit, monophonic mu-law .wav file format.

To enable MOH:

  1. From the MiCollab Audio, Web and Video Conferencing main page, click Music-On-Hold Settings in the navigation pane.

  2. Select the Enable Music-On-Hold check box.

  3. Select a file from the Music-On-Hold File Name list.

  4. Click Save, and then click Ok at the prompt.

To upload a new MOH file:

  1. Enter the path name or click Browse to select a new file.

  2. Click Upload, and then click Ok at the prompt. The file is added to the end of the Music-On-Hold File Name list.