NuPoint Voice Application Programming - Task List

This procedure summarizes the steps necessary to configure the NuPoint Voice application. It assumes that the appropriate server hardware and NuPoint Voice software have been installed.

1. Complete a NuPoint Voice Application Worksheet. Blank worksheets are here.

2. Define a line group to be used for the NuPoint Voice application.

3. Configure the company greetings schedule. Use the Day/Night Menu to configure working hours and weekends.

4. Establish a dialing plan.

5. Enable Call Placement, if required.

6. Configure for transfer to a system attendant, if required.

7. If you want to use an administrator mailbox other than the default for this application, you need to create a new mailbox and then define it as an administrator mailbox.

8. If you want to use an attendant mailbox other than the default for this application, you need to create a new mailbox and then define it as an attendant mailbox.

9. Prevent unaddressed messages from being left in the attendant mailbox (i.e. always transfer callers to the attendant).

10. Enable multiple messages for outside callers, if required. (Text console only.)

11. If you want to use a prompt language other than the default North American English, select a prompt language.

12. Enable Dial-by-Name if required.

13. Configure the mailbox passcode parameters as required. (See Security.)

14. Verify the configuration parameters.

15. Activate the configuration to make your parameter settings take effect.