Proxy Extension Status

The Proxy Extension Status page provides connection status of the server registration process. The information on this page is updated according to the refresh rate that is selected at the top of the screen. The default refresh rate is every 30 seconds.

To view the proxy extension status:

  1. From the MiCollab Audio, Web and Video Conferencing main page, click Proxy Extension Status in the navigation pane.

  2. Depending on the platform you selected, do one of the following:

For a MiVoice Office 250:

Example results:

The columns display the following information:

  • i: The proxy entry number (starts at 0 and increases)

  • N: The extension entry number

  • U: The username (in most cases this will be the extension number)

  • H: The domain

  • I: The in-use flag (1 for in use, 0 for not used)

  • E: The expire time (when e becomes 0, the server will re-register)

  • R: The registration status (when it is 1, the server has properly registered. 0 or -1 indicates the server has not properly registered)

For a Mitel 3300, MiCollab Audio, Web and Video Conferencing registers itself with the Mitel 3300 as a single device based on the settings in Configuring SIP Server. The Proxy Extension Status page displays the results of this registration process. Because this registration process happens often (about every 30 minutes), only the last attempt is displayed. An explanation of the Proxy Extension Status page results follows the example below.

Example.

Example results:

  • MiCollab Audio, Web and Video Conferencing sends a REGISTER message to icp3300 indicating that it would like to register itself as a particular endpoint, in this case7002@linktivity.lab:

    Apr 2 15:55:35.756948 Sending to UDP_CH socket (10.0.0.198:5060):

    REGISTER sip:icp3300.linktivity.lab SIP/2.0

    Via: SIP/2.0/UDP 10.0.0.74:5064

    Call-ID: 843296448@awc2

    CSeq: 1 REGISTER

    From: <sip:7002@icp3300.linktivity.lab>;tag=764313295

    To: <sip:7002@icp3300.linktivity.lab>

    Contact: <sip:10.0.0.74:5064>;methods="INVITE, SUBSCRIBE, BYE, CANCEL, ACK"

    Expires: 3600

    User-Agent: Mitel-AWC/3.5

    Content-Length: 0

  • The Mitel 3300 receives this message and lets MiCollab Audio, Web and Video Conferencing know that it is now trying to authenticate the user:

    Apr 2 15:55:35.777764 Received UDP message from socket 7 (UDP_CH 10.0.0.198:5060):

    SIP/2.0 100 Trying

    Via: SIP/2.0/UDP 10.0.0.74:5064 ;received=10.0.0.198:5060

    Call-ID: 843296447@awc2

    CSeq: 1 REGISTER

    From: <sip:7001@icp3300.linktivity.lab>;tag=764313294

    To: <sip:7001@icp3300.linktivity.lab>;tag=0_3939248944-60431496

    Content-Length: 0

  • The Mitel 3300 sends back a message letting MiCollab Audio, Web and Video Conferencing know that the registration was successful (“200 OK”):

    Apr 2 15:55:35.790258 Received UDP message from socket 7 (UDP_CH 10.0.0.198:5060):

    SIP/2.0 200 Ok

    Via: SIP/2.0/UDP 10.0.0.74:5064 ;received=10.0.0.198:5060

    Call-ID: 843296447@awc2

    CSeq: 1 REGISTER

    From: <sip:7001@icp3300.linktivity.lab>;tag=764313294

    To: <sip:7001@icp3300.linktivity.lab>;tag=0_3939248944-60431496

    Contact: sip:10.0.0.74:5064

    User-Agent: Mitel-3300-ICP 8.0.9.18

    Allow: INVITE,BYE,CANCEL,ACK,INFO,PRACK,OPTIONS,SUBSCRIBE,NOTIFY,REFER,REGISTER,UPDATE

    Date: Wed, 02 Apr 2008 15:55:42 GMT

    Content-Length: 0

Parent topic: Manage or Delete a User Profile
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