Test Pager Configuration

Testing a Pager

1. If you have not already done so, obtain a System Configuration Report. Refer to the report as needed for such information as the access code.

2. When the user has a radio pager, check to see if the pager is activated.

3. When the user has display pager, ask the user to check the display digits to be certain that they are accurate.

4. When the user has a voice pager, be sure that the first unplayed message is played at the appropriate time.

Testing Primary Pager Configuration (Text Console only)

You can use the Testing Primary Pager instructions in the Text Console .

Testing Alternate Pager Configuration

1. Set a very short frequency and interval in the test mailbox.

2. Test the primary pager as described above, but allow the frequency and interval of the primary pager to expire without responding to the test page.

3. Verify that the page is then received by the alternate pager.

4. If not successful, check the Event Log file to determine if the correct digits are being dialed. Review Event Recorder data reported at the server maintenance console to determine if any errors were encountered during the page.

Note: If you use one of the billing outdial indexes, you cannot use Pager 4 (Message Waiting #2 alternate pager) because they use the same post-pager field.