The Web Console

The Web Console provides a user-friendly graphical user interface (GUI) that enables you to perform most administration functions.

The Web Console supports two user types:

To log in to the NuPoint Unified Messaging Web Console:

  1. Open a web browser and navigate to http://< IP address or Fully Qualified Domain Name >/npm-admin

  2. Enter your user name and password, select the Server from the drop-down list, and then click Login.

Conditions

  • Conditions for FPSA Users:

  • Up to five different FPSA users can be logged in to Web Console simultaneously. If a sixth FPSA user attempts to log in, access will be denied.

  • An FPSA user can only have one login session. If a user opens a second session on the same or another client PC, the first session will be terminated.

  • A client PC can support only one login session. If a user opens a second session on the same client PC, the first session will be terminated.

  • After five minutes of inactivity, an FPSA login session will expire automatically.

  • After three unsuccessful login attempts, an FPSA user will be locked out and must contact the system superuser to have his or her password reset.

  • Conditions for System Superusers:

  • After 30 minutes of inactivity, a system superuser login session will expire automatically.

  • After three unsuccessful login attempts, a system superuser will be locked out for 20 minutes. If more unsuccessful logins are attempted, the console will locks itself indefinitely and the administrator must use the UNIX shell to unlock it via SSH/PuTTY. See Unlocking the System Superuser Account, below, for details.

  • The Web Console is supported on the following web browsers:

  • Microsoft Edge

  • Internet Explorer

  • Google Chrome

  • Mozilla Firefox

Unlocking the System Superuser Account

Once the Web Console is locked (temporarily or permanently), you can log in using SSH/PuTTY and invoke the following command:

%
/usr/vm/bin/unlocksona

The system prompts you for the password. After it is entered, the web console and SOAP interface are unlocked. The administrator can refresh (F5) the login page in the web browser and log in with the correct password.

Note: For more information about SSH/PuTTY access, see the NuPoint Unified Messaging Technician's Handbook.

Menus

Use the menu on the left-hand panel to navigate the Web Console. The menus are divided into the following main categories:

  • Mailbox Maintenance

  • Report Generation

  • Audit Trail

  • Class of Service

  • Active Configuration

  • Offline Configuration

  • Auto Attendant

  • Unified Messaging

  • Call Director

  • Alarm Manager

  • FPSA Manager

  • Utilities

  • Activate Configuration

  • Version

Click each top-level menu to expand the menus for that category. Click an expanded menu item to display the corresponding feature in the right-hand panel. High-level menu items have a circle next to them. With the exception of the Edit Offline Configuration menu, clicking the circle expands and contracts its submenus. Submenu items with a square beside them provide access to the features.

Users can reach console menus only if they have the proper FPSA permission category (or categories).