Viewing Fax Messages

Fax-viewing is supported in Standard UM and in the Web View using either a TIFF or PDF viewer. Which application is required depends on the Fax Download Setting.

To allow a user to view Fax messages with their Web View interface, you must assign feature bits 190 and 290 to the user's mailbox.

Note:

  • A TIFF or PDF viewer is not delivered as part of the NuPoint Messaging software or Fax feature option. For TIFFs, users should use the MS Paint or Photo Viewer application included with their Windows operating system. For PDFs, users should download Adobe Acrobat Reader from the internet.

  • The Apple QuickTime Player is not supported within the Web View interface for users to display faxes in TIFF format. Quick-Time should be configured not to play TIFFs on the user's PC. For this procedure, refer to the NuPoint Unified Messaging Web View Help.

  • To print fax messages, feature bit 110 (Make/Give to Telephone Number) must be enabled in the user's mailbox.

Parent topic: Overview
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