Call Activity Reports

To view activity reports:

1. From the MiCollab Audio, Web and Video Conferencing main page, click Call Activity Reports in the navigation pane. The Call Activity Report screen opens.

2. Do one of the following and determine a date range for the report you want to create.

   • Select a value from the Date Range list.

     • Today: Today's date

     • Yesterday: Yesterday's date

     • This Week: Sunday of the current week through today's date

     • Last Week: Sunday of last week through the Saturday of last week

     • This Month: First day of the month through today's date

     • Last Month: First day of last month through the last day of last month

     • This Quarter: First day of this quarter (1/1, 4/1, 7/1, or 10/1) through today's date

     • Last Quarter: First day of last quarter (1/1, 4/1, 7/1, or 10/1) through the last day of last quarter

   • Click one of the shortcut buttons: Select Today, Select This Week, or Select This Month. (The shortcut button selected is displayed in the Date Range box.)

   • Select a date range using the Start Date/Time and End Date/Time lists.

3. Type a project code or department code to view only system usage associated with the code entered.

4. Select a user or multiple users from the list to include in the report.

5. Select an item from the Sort By list to determine how you want the report to appear.

6. Select a format, either a Web Report (default) or a CSV Report, and then click View.

   • If you select Web Report for the format, the results are displayed on the screen.

   • If you select CSV Report for the format, click Save at the prompt to save the file to a location or click Open to display the results in your default text editor (for example, Microsoft® Excel).