IDS Synchronization Overview

The system automatically determines if user entries in the MiCollab database and the directory server database are a matching pair based on a variety of criteria. If the user entries are identified as a match, the system automatically links the accounts and copies the data from the directory service entry to the MiCollab entry. If minor discrepancies exist between directory service attributes and the user specific fields (e-mail, first name, login ID, and so forth), the directory service data is applied to the MiCollab entry. However, if discrepancies exist between the telephony fields (Prime DN, Other Telephone, or EHDU external number), the MiCollab entries are not updated.

After a user is paired, the mapping is stored on the system. The mapping remains unless the IDS Manageable option is unchecked.

If you create a new user on the directory service and the user name (first name, last name) and login ID match an existing user in the MiCollab database, the update operation will be blocked and fail on MiCollab in the following circumstances: