Voicemail features

To play voicemail messages:
  1. From the navigation menu, click Phone > Voicemail.
  2. Enter your voicemail PIN and click Verify.

    Screenshot of Voicemail PIN pop-up, prompting users to enter their Voicemail PIN and verify them
    Note: Voicemail PIN is not prompted in the case of Embedded Messaging voicemail service (EMEM). Contact your system administrator for more details on the type of voicemail service.
  3. Select a voicemail message to play the voicemail message.
Note: MiCollab client does not support the function of playing a confidential voice message.
To delete voicemail messages:
  1. From the navigation menu, click Phone > Voicemail.
  2. Enter your voicemail PIN and click Verify.
  3. Select a voicemail message and click Delete from the more ( More icon ) menu.
    Note: Voicemail PIN is not prompted in the case of Embedded Messaging voicemail service (EMEM). Contact your system administrator for more details on type of voicemail service.
  4. Select Yes to confirm the deletion.
To change the mailbox PIN (only for NuPoint Unified Messaging voicemail service):
  1. From the MiCollab Client Header menu, click on your avatar to open the User Profile menu and then click on Settings.
  2. Click on Voicemail Settings.
  3. Click on Change Mailbox PIN.
  4. Enter the current PIN and the new PIN.
  5. Click Save.
Note: When the Voice mail server type is configured with EMEM in MiCollab Server, the Voicemail PIN is not required.
Parent topic: MiCollab for PC Client
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