The template list under Call Director > Templates contains the list of templates that have been created and are being used for specific call flows. You can edit these templates as required.
Each template is represented by a name and number in the list. For each template, up to 10 LCOS values are listed to which this template has been assigned.
To edit a template:
From the navigation tree, click Call Director, and then click Templates.
From the Call Director template list, select a template to edit.
Click Edit. The Edit Call Director Template page appears.
Modify the parameters as needed.
Note: When you try to edit a template that has already been assigned to an LCOS, a dialog box will appear to confirm the changes since any changes to the call flow will affect the mailboxes with that LCOS.
Click Save.