MiVoice Business Network Element Field Descriptions

Field Description Values

Type

Select the PBX type. Mandatory.

MiVoice Business, MiVoice 5000, MiVoice

MX-ONE Service Node, or MiVoice Office 400.

Note: The MiVoice Business system identifies a MiCollab Server as Type "MSL Server" in the system administration tool.

System Name

Enter the unique network element name. For example, "MiVB3". Mandatory. This field is read-only for the local MiCollab Server network element.

Enter a unique name of between two and eight characters in length for the network element. The name can consist of alphanumeric and certain special characters. Spaces are not allowed.

IP Address

Enter the IP address of the network element. Mandatory. This field is read-only for the local MiCollab Server network element

Mandatory. Standard IP address notation of four sets of one to three digits separated by periods. For example, 192.168.0.1

Zone

Enter a number to identify the Network Zone. The MiVoice Business platform uses Network Zones
  • for compression and bandwidth management

  • to associate the zones to time zones for the display of local time on IP sets

  • to configure the zone's Location Based Number (LBN) prefix for Location Base Call Routing (optional), and

  • to define the zone's CESID (optional).

Number from 1 to 999. Default is blank. If this field is left blank, the MiVoice Business defaults this setting to Zone 1.

FQDN

Enter a Fully Qualified Domain Name for the MiVoice Business network element. Optional.
Note: For MiVoice Business FQDN to work, the host file must have the FQDN entry in MiCollab.

Optional

Network Element Settings
Field Description Values

SIP Conference FAC:

If MiCollab Client is in integrated mode, this field defines the Feature Access Code that MiCollab Client users dial to establish a 3-party conference.

If MiCollab Client is in integrated mode, the system copies the code from this field to the PBX Node details page of the MiCollab Client Service. If MiCollab Client is in co-located mode, this field is not used and you must enter the code in the PBX Node details page.

This field is not shared via Flow Through Provisioning.

Default is *40.

Limit of 16 telephony characters (0-9, *, #)

Credentials
Field Description Values

System Login

Enter the MiVoice Business System Administration Tool Login ID. This field is mandatory.

Up to 20 alphanumeric characters. Must be a valid Login ID for a MiVoice Business user profile with Application access.

Password

Enter the password associated with the MiVoice Business System Administration Tool Login ID. This field is mandatory.

MiVoice Business password.
Note: Ensure that you enter the MiVoice Business System Login and Password correctly. If either are incorrect, the users will be unable to use the telephony services or change their Telephone User Interface (TUI) passcodes, and the MiTAI Authentication in MiCollab Client and NuPoint Unified Messaging will not work.

Confirm Password

Re-enter the password to confirm.

 
System Properties
Note: If you create a new MiVoice Business network element in the MiVoice Business cluster and start sharing it with MiCollab, you must add the element's Set Registration Code and Set Replacement Code in these fields, because SDS does not share them with MiCollab.
Field Description Values

Set Registration Code

Enter an access code to register a new IP telephone into the system. The access code consists of digits to add at the beginning of a PIN when registering an IP telephone.

May be 3 to 10 digits in length, including * or # (for example: ###).

Cannot be the same as Set Replacement Code.

Set Replacement Code

Enter an access code to override an already registered IP telephone. The access code consists of digits to add at the beginning of a PIN when registering an IP telephone.

May be 3 to 10 digits in length, including * or # (for example: ***).

Cannot be the same as Set Registration Code.

Voice mail server type

Click on NuPoint or EMEM radio button to select the required server type and then save the Network Element Settings.

Note: If a Voice mail server type is selected and the Network Element is saved, then the Voice mail server type cannot be changed.
For EMEM feature to work, ensure that:
  • MiVoice Business is configured with EMEM. Refer to Program the MiVoice Business Embedded Voice Mail section in MiVoice Business - System Administration Tool Online Help
  • MiVoice Business is configured with FQDN instead of an IP address under Controller Registry in System Administration Tool. For more information, refer to Controller Registry section in MiVoice Business - System Administration Tool Online Help.
  • MiVoice Border Gateway is configured with MiVB Embedded Visual Voice Mail LAN Server using Split DNS under Remote Proxy. For more information, refer to Configure LAN Servers on the Web Proxy section in MiVoice Border Gateway - Installation and Maintenance Guide.
To release NuPoint, click on Release Licenses checkbox and save the settings.
CAUTION:
If the NuPoint license is released, even then the Voice mail server type cannot be configured as EMEM.
If NuPoint is configured, then:
  • In MiCollab Server, under MiCollab Client Service > Configure MiCollab Client Service > Enterprise > Settings > Voice mail server type, the server type is automatically updated and cannot be changed.
  • In MiVoice Business, under Users and Devices > User and Service Configuration, a Add voicemail option is created for the Administrator to configure Voicemail for the user under Deskphone.
If EMEM is configured, then:
  • In MiCollab Server, under Users and Services > Users tab, NuPoint Unified Messaging service would not be displayed and there will be no services displayed for EMEM.
  • In MiCollab Server, under Users and Services > User Templates > Add New User Template and Edit User Template, Include EMEM VoiceMail Service and Forward to Email are enabled. For the

    Forward to Email feature to work in MiCollab Server, ensure that MiVoice Business is configured with Forward Voice Mail to E-Mail. For more information, refer to Forward Voice Mail to E-Mail section in MiVoice Business - System Administration Tool Online Help.
  • In MiCollab Server, under MiCollab Client Service > Configure MiCollab Client Service > Enterprise > Settings > Voice mail server type, the server type is automatically updated and cannot be changed.
  • In MiVoice Business, under Users and Devices > User and Service Configuration, a Voicemail is configured automatically for the user under Deskphone.

Use NuPoint UM IP Integration Licenses

This checkbox will be displayed only if NuPoint server is selected.

You must activate this change in the NuPoint UM application from the activation link at the top of the page.

Note: You can have maximum of 4 IP integration licenses in one MiCollab. One license comes integrated with the UCC licensing and three licenses need to be purchased separately from the AMC or SLS.

If NuPoint server is selected, select the Use NuPoint UM IP Integration Licenses checkbox. After you click Save, the Network Element (ICP) is configured in the NuPoint UM application.

If EMEM server is selected, then Use NuPoint UM IP Integration Licenses checkbox is not displayed.

Application Data

Voicemail
Field Description Values

Call Reroute First Alternative (CRFA) Number

(On-premise deployments only)

This setting allows you to configure call rerouting for devices at the system level.

Enter the CRFA index number for call rerouting. Ensure that a destination extension (for example, voice mail hunt group number) is programmed against the index number in the Call Reroute First Alternative form of the MiVoice Business platform.

Number from 1 to 336 digits in length.

When you create a phone with a mailbox, or add a mailbox to an existing phone, the system automatically applies the CRFA programming to the device.

Note: Prior to MiCollab Release 6.0, Call Forwarding was used to direct calls to the voice mail hunt group number. Call Forwarding takes precedence over CRFA.

Defaults to Call Reroute First Alternative index number 2 with the voice mail hunt group number set to extension 7000.

Call Forward Destination Directory Number

(On-premise deployments only)

Enter the NP-UM voice mail hunt group number to be used by MiCollab Client.

7-digit number maximum. (Default applied by MiCW is 7000).

HCI Reroute Hunt Group Number for MiTai MWI

(On-premise deployments only)

Enter the hunt group number for the HCI Reroute Hunt Group. (This hunt group is used to enable MWI lamp on stations with mailboxes via the MiTAI application interface).

7-digit number maximum. (Default applied by MiCW is 6400).

Voicemail HuntGroup Number

(MiCloud Flex deployments only)

Enter the voicemail hunt group number created on the MiVoice Business portal.

After the Initial Configuration Wizard (ICW) is complete (in Flex Solution Manager), the administrator must add the voicemail hunt group number manually on the MiCollab portal.

 
Speech Auto Attendant
Field Description Values

Pilot/Access Number

Enter the pilot number of the Speech Auto Attendant (SAA). This number is listed in the Welcome E-mail that the system sends to new users.

For MiVoice Business systems, enter the "Speech Auto Attendant" Hunt Group directory number that is listed in the Telephone Directory form of the System Administration Tool.
Note: MiCollab does not verify that the entered number is a valid entry in the MiVoice Business database.
Note: This field is only present if the SAA application is licensed and installed on MiCollab.

7-digit number maximum. (Default applied by MiCW is 6800).