Reconcile Wizard - Troubleshooting

Symptom Probable Cause Corrective Action
The reconcile wizard fails with a message similar to "sds sync did not sync proper info." The Reconcile Wizard is not properly licensed with the Application Management Center (AMC). The Application Record ID is not registered with the AMC. Log into the MiCollab server manager, access the Status page and Sync the MiCollab ARID with the AMC.