Viewing Data Distribution Alarms

Data Distribution alarms are displayed in the Event Viewer application. The system generates a minor alarm after the number of SDS Distribution Errors exceeds 100, and a major alarm after the number exceeds 1000. There is no Critical alarm for such errors. Fewer than 100 errors results in a warning alarm at the top of the server manager interface. Alarms are cleared by resolving the distribution errors. After the number of errors falls below the threshold level the system clears the alarm. You can also clear the alarm from the Event Viewer application.

Distribution errors are typically caused by the following error conditions:

• the device associated with the data distribution error is not programmed properly on the remote controller

• a required feature or feature option is not enabled on the remote controller.

• the network connection to the remote controller is down (results in a large number of errors).

The maximum number of updates that can accumulate is 60,000. After the 60,000 limit is reached, the system will prevent you from making any further changes to the records in the shared forms. In addition, any changes to telephone user data through the telephone user interface (TUI) will not be shared between the primary and secondary controllers. Before the system will allow you to start making changes again, you must reduce the number of errors in the Distribution Error application (see Resolving Distribution Errors).CHECK WITH SDS DESIGN GROUP