Firewall Settings

MiTeam Meetings uses services provided by the CloudLink platform (chat, authorization and authentication, and dialing into meetings from the PSTN) and Amazon Web Services (AWS) Chime SDK (audio, video, and screen sharing requirements). As a result, MiTeam Meetings requires the destinations and ports described in this topic to support various services. If inbound or outbound traffic is blocked, it might affect the application’s ability to use various services, including audio, video, and screen sharing, and chat.

Note: Both inbound and outbound ports must be open in order to allow the application to function. You can also use wildcards to further identify the inbound and outbound traffic to allow or disallow packets accordingly. However, wildcards are not mandatory for the application to function. Some firewalls do not allow wildcards to be configured.

MiTeam Meetings requires the following network hosts and ports for it to function.

Hosts

Ports

Web sockets used in the MiTeam Meetings also require an entry in the allowed list for *.amazonaws.com for the ports defined in https://docs.aws.amazon.com/iot/latest/developerguide/protocols.html.

If you are using a proxy, ensure that it proxies WebSockets and HTTPS.

Check using Amazon Chime Readiness Checker whether your firewall rules require updating.

Parent topic: Technical Guidelines