To enable the DND (Do Not Disturb) feature on your MiVoice Office Web Application, set your availability status to DND. To disable DND on your application, set your availability status to Available or Busy. For more information about setting your availability status in the application, see Set Your Presence.
Note:
- To set the availability status to DND in the application, your Administrator must configure the Global call forwarding destination for do not disturb field in the MiVoice Office 400 PBX. If this field is not configured, the application will display an error message DND Not Configured. Please contact your admin. when you set your availability status to DND and your status will not be updated.
- Setting the presence status to DND in the application will not update the presence status in the MiVoice Office 400 deskphone, and the deskphone will continue to show the existing status. To have the status DND (forw) appear on the deskphone when the presence status in the application is set to DND, the Administrator must configure the Global call forwarding destination for do not disturb field in the MiVoice Office 400 PBX.
- Setting DND to ON or OFF using the desk phone associated with your Mitel CloudLink account does not enable or disable DND on your MiVoice Office Web Application.
When DND is enabled on your MiVoice Office Web Application:
- All new incoming voice calls are blocked from ringing your MiVoice Office Web Application and the desk phone associated with your Mitel CloudLink account. Existing ringing or connected calls are not affected.
- Callers are alerted with a busy signal or are prompted to leave a voicemail depending on how the 'Forwarding Path' is configured on the MiVoice Office PBX for your Mitel CloudLink account.
- No other app feature including personal chat, group chat, and chat notifications is not affected.
- Group calls are placed to all group members who do not have DND enabled.