Forgot Your Password?

If you have forgotten your password, perform the following steps to reset your password.

1. Open the "Mitel Office" app on your mobile phone and tap Login. The Mitel user login page is displayed.
2. Enter your user name and click Next.
3. Click the Forgot Password link.
4. Enter your user name (if not already provided) and click Next. If you click Login Page, you are redirected to the user login page.
5. An e-mail containing a Reset Password link, and a 6-digit code number is sent to the e-mail address you provided. If you do not find this e-mail in your mailbox, check your Junk or Spam folders for recent e-mails sent to you from no-reply@mitel.io.
6. Click the Enter Code tab displayed on your phone and enter the 6-digit code number. Click Submit to reset your password.
7. Alternately, in the e-mail that you received, click the Reset Password link. In the Set a New Password page that opens, enter a password that meets the Password Requirements and confirm the entry. Click Next to reset your password.