The following table summarizes the expected behavior when you switch between access points or networks during an ongoing call.
| Call Flows | Call behavior on the app for calling party | Call behavior on the app for receiving party |
|---|---|---|
|
During an ongoing call, if you switch between access points of the same type and configuration within the same WiFi network having the same access password |
The call will continue as normal. |
The call will continue as normal. |
|
During an ongoing call, if you switch between access points of different types within the same Wi-Fi network, or between different WiFi networks with different access passwords |
The call is disconnected.
Note: If you are not the one who switched between the access points, your screen will continue to display the ongoing call screen until you disconnect the call.
|
The call is disconnected.
Note: If you are not the one who switched between the access points, your screen will continue to display the ongoing call screen until you disconnect the call.
|
|
During an ongoing call if you switch between different types of networks; for example, if you switch from a WiFi network to a carrier network or vice-versa |
The call is disconnected.
Note: If you are not the one who switched between the networks, your screen will continue to display the ongoing call screen until you disconnect the call.
|
The call is disconnected.
Note: If you are not the one who switched between the networks, your screen will continue to display the ongoing call screen until you disconnect the call.
|
|
During an ongoing call, if you switch from WiFi network to carrier network, and the switch back to WiFi network (within 3 seconds) |
The call will continue without audio while it is on the carrier network and will continue as normal on switching back to WiFi network. |
The call will continue without audio while it is on the carrier network and will continue as normal on switching back to WiFi network. |
|
During an ongoing call, if you switch from WiFi network to carrier network, and again switch back to WiFi network (after more than 10 seconds) |
The call will continue without audio and the audio will not recover.
Note: If you are not the one who switched between the networks your screen will show the ongoing call screen until you disconnect the call.
|
The call will continue without audio and the audio will not recover.
Note: If you are not the one who switched between the networks your screen will show the ongoing call screen until you disconnect the call.
|
|
During an ongoing call, if you switch to no network |
The call is disconnected after 3 seconds. |
The call is disconnected after 3 seconds. |
|
During an ongoing call connected on WiFi if you switch to no network and then back to WiFi |
The call will continue without audio and if switched back to WiFi within 3 seconds, the call will continue as normal. |
The call will continue without audio and if switched back to WiFi within 3 seconds, the call will continue as normal. |
|
During an ongoing call connected on carrier network if you switch to WiFi, while you still have carrier network available |
For Android: The call will continue with one-way audio. For iOS The call will continue as normal. |
For Android: The call will continue with one-way audio. For iOS The call will continue as normal. |
|
During an ongoing call connected on carrier network, if you switch to WiFi network (while you still have carrier network available) and again switch back to carrier network (within 3 seconds) |
For Android: The call will continue with one-way audio while it is on WiFi. On switching back to carrier network, the call will continue as normal. For iOS The call will continue as normal. |
For Android: The call will continue with one-way audio while it is on WiFi. On switching back to carrier network, the call will continue as normal. For iOS The call will continue as normal. |
|
During an ongoing call connected on carrier network, if you switch to WiFi network (while you still have carrier network available) and then back to carrier network (after ten seconds) |
For Android: The call will continue with one-way audio for a while and then the call will continue without audio. For iOS The call will continue as normal. |
For Android: The call will continue with one-way audio for a while and then the call will continue without audio. For iOS The call will continue as normal. |
|
During an ongoing call connected on carrier network, if you switch to no network and then back to carrier network |
The call will continue without audio, and if switched back to carrier network within 3 seconds, the call will continue as normal. If not, the call will disconnect. |
The call will continue without audio, and if switched back to carrier network within 3 seconds, the call will continue as normal. If not, the call will disconnect. |
The voice service in the MiVoice Office Mobile application is VoIP-based (voice over IP); it uses your internet connection to route calls. Therefore a good signal strength is necessary to place or receive calls using the application. The following dBm values can be used as a reference to determine whether the signal strength is sufficient to successfully use the application.