Create chat transcript

This activity retrieves the transcription of a specific chat for a set duration.

Table 1. Create chat transcript action - Inputs
Parameters	Description
ConversationId	Select the streams from the drop-down list in which the workflow caller is a participant.
Duration	Select the length of time that the transcript will contain. The options are Today, 7 days, 30 days and Beginning.
CompleteTranscript	Set this value to True to return the complete transcript for the entire conversation. Set this value to False to return only the messages within the selected Duration period.

Table 2. Create chat transcript action - Outputs
Parameters	Description
FormattedHtml	The transcription of the chat in HTML format.
IsSuccess	Indicates whether the activity was completed successfully (value = True) or not (value = False).
CompanyName	The name of the CloudLink Account.
FormattedJSON	Returns the chat transcript in JSON format, along with the list of chat participants.
ErrorReason	Returns the error reason from the HTTP request if an error occurs retrieving the chat transcript.