MCX send data

This activity sends selected variables to MCX when a call is transferred. It allows the user to select which of the workflow variables will be sent to MCX, and then when a call is transferred, the selected variables are sent along with the call.

Table 1. MCX send data action - Inputs
Parameters Description

VariableList

List of the names of variables defined in the workflow that will be sent to MCX with the transferred call.

Table 2. MCX send data action - Outputs
Parameters Description

MiccbVarArray

Formatted array of name and value pairs indicating the selected variable names and the associated values.