User Management Activities

The following table describes the details of the various User Management activities supported in the Workflow Canvas:

Table 1. User Management Activities

Activity Name

Icon

Description

Get user

Get user activity

This activity retrieves a CloudLink user based on the user ID, email address, or mobile number.

Search users

Search users activity

This activity retrieves one or more CloudLink users or PBX contacts matching a provided search term, such as a name or mobile number. The search term can be characters corresponding to a dial keypad or the actual name or number value. An array of matching users and contacts are returned.

User presence

User presence activity

This activity retrieves or sets CloudLink presence for one or more selected users. Presence can be set to any predefined values, and an optional reason can be provided. The retrieved or set presence values are returned in an array.