CFG0021 - Microsoft IIS is not installed

DESCRIPTION

This error is thrown when you're running the MiCC Installer and IIS cannot be installed.

SEVERITY

Critical

IMPACT

MiCC functionality will not work without IIS.

TROUBLESHOOTING STEPS

The following windows modules must be installed:

• IIS 6 Metabase Compatibility
• IIS Application Development > APS.Net
• IIS Common HTTP Features > Default Document
• IIS Health and Diagnostics > Request Monitoring
• IIS Security > Request Filtering
• IIS Common HTTP Features > Static Content
• IIS Application Development > ISAPI Extensions
• IIS Application Development > ISAPI Filters
• IIS > IIS 6 Management Compatibility
• IIS Application Development > .NET Extensibility
• IIS Management Tools > IIS Management Console
• IIS Security > Windows Authentication

APPLIES TO

MiCC Version 8.0 and newer

References

• MiContact Center Administration and Installation Guide
• MiContact Center User Guide
• MiContact Center and Business Reporter System Engineering Guide
• Multimedia Contact Center Installation and Deployment Guide
• Business Reporter User Guide