CFG0024 - Missing deployment package

DESCRIPTION

You see this error when you're running the MiCC Installer and the "Hard Drive Space" pre-requisite is being checked (to see if you have enough hard drive space to install the software) and it cannot find the package that it should be deploying.

There is likely an issue with the download or package extraction.

SEVERITY

High

IMPACT

The installation can not continue.

TROUBLESHOOTING STEPS

If you encounter this error:

1. Delete the deployment package you have
2. Delete the unpacked folder in the root of C:\ if you have one.
3. Download the package again.

APPLIES TO

MiCC Version 8.0 and newer

References

• MiContact Center Administration and Installation Guide
• MiContact Center User Guide
• MiContact Center and Business Reporter System Engineering Guide
• Multimedia Contact Center Installation and Deployment Guide
• Business Reporter User Guide