CFG0043 - The powershell Lync module is not installed

DESCRIPTION

The Powershell Lync module has not been properly installed

SEVERITY

High

IMPACT

The Powershell Lync module is required for communication with a Microsoft Lync server.

TROUBLESHOOTING STEPS

1. Login to the Microsoft Lync server.
2. Open the Lync Server Management Shell.
3. Type the command "Get-Module -ListAvailable".
4. If "Lync" is not available download and install the powershell Lync module.

APPLIES TO

MiCC Version 7.1 and newer

References

• MiContact Center Administration and Installation Guide
• MiContact Center User Guide
• MiContact Center and Business Reporter System Engineering Guide
• Multimedia Contact Center Installation and Deployment Guide
• Business Reporter User Guide